Privacy Policy

Introduction

SoulCypher LLC ("we," "our," or "us") operates Nomie, a wellness companion app designed to help you manage stress and anxiety. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services").

We believe your personal wellness journey should remain personal. We've designed Nomie with privacy as a core principle, not an afterthought.

Information We Collect

Information You Provide

• Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
• User Content: Journal entries, mood logs, and messages you share with your Nomie companion are stored to provide personalized experiences.
• Preferences: Your app settings including notification preferences, haptic feedback settings, and ambient audio preferences.

Information Collected Automatically

• Device Information: We collect device type, operating system version, and unique device identifiers for authentication and service improvement.
• Usage Data: We collect information about how you interact with our app, including features used and session duration, to improve our services.
• Crash Reports: Technical error reports help us identify and fix bugs to improve your experience.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Personalize your experience with relevant content and recommendations
• Process transactions and send related information
• Send you notifications (if you've enabled them)
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities to improve our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Limited employee access to personal data

Data Sharing

We do not sell your personal data. We may share information with:

• Service Providers: Third parties that help us operate our Services (e.g., cloud hosting, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate information
• Deletion: Request that we delete your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities

To exercise these rights, please contact us at privacy@soulcypher.ai.

Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.